Not another CRM.A colleague.
The Digital Sales Agent by Mecapptronics reads your company's mailbox, finds dormant clients, ranks them, writes reactivation emails in their languages, and briefs your senior salesperson. No data entry. No CRM to fill in.
You have a salesperson you never hired.It's your inbox.
An Italian SME with 10-15 years of activity has exchanged on average one hundred eighty thousand emails. Inside there are 800 contacts: long-standing clients, former clients, trade-fair leads, quotes that never closed — in Italian, English, German, French. 70% of those contacts are dormant — you haven't spoken to them in at least two years.
That asset is buried. In a mailbox nobody has time to read.A machine does.
Four verbs. Nothing more, nothing less.
Find
The dormant clients in your mailbox
It reads years of email, identifies who you haven't heard from in over 12 months, and measures their historical value. 642 dormant out of 800 contacts in 50 seconds.
Rank
By reactivation priority
It sorts by historical value × probability of response. It knows who's worth calling back first, who can wait, who isn't worth the time.
Re-engage
In their language, with their context
It writes the reactivation email in 5 languages. With references to their past orders, their product, their real decision makers (even when they're only in CC).
Brief the senior
It sets the table for the human salesperson
When the client replies, it hands the case to the senior salesperson with the briefing ready. The deal is always closed by a person. The digital one prepares, the human negotiates.
It doesn't replace your salesperson. It works alongside.
The story of Klaus Bauer.
What an AI found in the mailbox of a Vicenza goldsmith company — in 6 seconds. Case built on real patterns.
Klaus Bauer is fifty-eight and owns a jewelry shop in Munich. He inherited it from his father and runs it with his wife Sandra.
Between 2018 and 2022, Klaus placed forty-seven orders. Eighteen-karat gold bracelets, mostly the Forzatina family. Forty-seven orders in four years: a solid client.
Then, in March 2024, Klaus stopped replying. Andrea, the in-house salesperson, tried three times. Nothing. Eighteen months of silence. Klaus was, in effect, lost.
We connected the Digital Sales Agent to that company's mailbox. In under a minute it analyzed eleven years of email. About Klaus, it told us three things.
Insight 1 — Why the deal was never closed
Klaus never followed up after the email of March 23, 2024, in which Bellandi told him the requested piece had a delivery time of 14 weeks.
Historical analysis shows 70% of foreign clients don't close when lead times exceed 10 weeks.
Insight 2 — The one who talks isn't the one who decides
In 43 of the 47 historical orders, Sandra (Klaus's wife) was CC'd on the email. Whenever the order exceeded €10,000, it was Sandra's signature that closed it.
Klaus writes, Sandra decides.
Insight 3 — What is possible today that wasn't in 2022
The Forzatina XL bracelet Klaus asked for in 2022 required 14 weeks.
After the new process introduced in September 2024, it's now in stock in 3 weeks. Klaus doesn't know.
With these three pieces of information the Digital Sales Agent wrote to Klaus, in correct German, in eight seconds. Sandra in CC, a reference to the 2022 piece, the new availability. And it passed the brief to Andrea.
Klaus replied two days later. Andrea closed at €18,000.
Why it's not a CRM (and why it matters).
| Traditional CRM | Human junior salesperson | Digital Sales Agent | |
|---|---|---|---|
| Data entry | You fill it in | You train them | Zero |
| Languages | One | One | Five |
| Cost (year 1) | €5-12k licenses | €40-55k gross | €1-15k processing + subscription |
| Works 24/7 | — | No | Yes |
| Replaces the senior | No | Sometimes | Never |
| Setup | 3-6 months | 6 months onboarding | 4 weeks |
It doesn't replace. It works alongside.The senior stays in charge — the digital one preps the work.
Six modules. Like onboarding a new colleague.
You start from the setup module and proceed in phases. Each module has timelines, outputs, indicative costs.
We get to know the company
It reads website + catalog + company profile, generates a DNA Card validated by the owner.
Dormant clients audit
It reads the historical mailbox and ranks the dormant clients.
Continuous work
It writes the emails, manages follow-ups, briefs the senior.
Always active
It monitors the mailbox in real time, intercepts new opportunities.
Teamed with the senior
It coordinates the digital agent with the human salesperson, avoids overlaps.
Voice and phone
It calls warm contacts in the 5 languages, logs outcomes.
To read 187,000 emails a human salesperson needs 250 weeks.The Digital Sales Agent: 4 hours.
24/7 · 5 languages · no holidays
Become one of the 3 SMEs starting with us in July 2026.
- Dedicated terms
- Three SMEs, not one more
Questions we get often.
About 2 weeks from mailbox connection. Module 0 (Setup) takes about 1 week, Module 1 (Wake Audit) at most 2 days. From week 2 the system is operational.
It stays in your Google Workspace or Microsoft 365. No data leaks, no training on client data. All our servers are in Europe, GDPR compliant.
They stay as drafts in your account, waiting for the senior human salesperson to approve them. Below a threshold you decide (e.g. €5,000) they can go out automatically.
Yes, at any time. Contracts renew every 90 days. Immediate mailbox disconnection, no penalties.
It's the most common fear. The system doesn't take work away from them, it preps it for them. One week of side-by-side onboarding dissolves the resistance in 90% of cases.
No. One-off historical processing + monthly subscription. No cost-per-email, no cost-per-contact, no overage.